Privacy Policy

Privacy Policy - Attilus Caviar | London, UK

Introduction

Attilus Services Limited is a manufacturer and distributor of sturgeon caviar and other products from sturgeon and other fish species, and other related products and accessories. Attilus Services Limited is registered as a company in England & Wales under registration number 09340484 with its registered office at 8 Welbeck Way, London, W1G 9YL, United Kingdom.

Your privacy is of the highest importance to us and we appreciate that you care how information about you is used and shared. We also appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Attilus Services Limited and explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please contact us at service@attilus.co.uk.

This Privacy Policy applies to all the pages on our site and any features of it and any e-commerce, purchasing or other areas, which require registration. However, it won’t apply to any third-party sites which are linked to our sites. We recommend that you read the privacy policy of any such sites that you visit as we are not responsible for them.

By visiting attilus.co.uk, you are accepting and consenting to the practices described in this Privacy Policy.

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Our Privacy Promise

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Attilus complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking, payment processing and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

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What personal information does Attilus gather about customers?

Personal information that we collect may include your name, contact details (phone numbers, email address and postal addresses), credit card or billing information, shopping selections and data about the pages you visit on our site, as well as any other personal information relating to you or a third party that you supply to us.

The information we learn from customers helps us personalise and continually improve your shopping experience at Attilus. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews and recommended merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

The information that you give us is used for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.

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How does Attilus collect my personal information?

We collect your information in two ways:

1. Personal information you choose to disclose. You may, for example, provide us with your information when you order goods or services from us, post something on our site, register for any features on our site that require registration and when you contact us (either online or offline).

2. Website use information collected by us as you interact with our site. We use cookies (a small piece of computer code that we store for a period of time on your computer or mobile device) when you visit our site in order to make the site work better for you. Our “Use of Cookies” explains what cookies we use.

In a separate automatic operation our web server will collect your IP address and browser type and details of the website you came from before entering our site. This information is used to:

a. work out how many times our site has been visited

b. record which parts of our site have been visited so we can improve the content and layout of the site

This information is anonymous – it is not used to identify you. We may from time to time supply third parties with this anonymous data for uses in connection with our site.

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Disclosures of your information

Information about our customers is important to us and we do not share customer information with third parties. Attilus shares customer information only with WorldPay for security purposes.

  • Third Party Service Providers: We employ other companies to perform necessary functions on our behalf. Examples include, delivering packages, sending e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act 1998.
  • Promotional Offers: Sometimes we send offers to selected groups of Attilus’ customers. If you do not wish to receive such offers, you will need to opt out. Opting out can be achieved in your account management settings, or by notifying us in a written format.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Attilus or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Attilus may share customer information with any member of its group, which means its subsidiaries, its ultimate holding company and its subsidiaries as defined in Section 1159 of the UK Companies Act 2006. Attilus will not transfer customer information outside the European Economic Area.
  • Protection of Attilus and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Attilus, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
  • Credit checks. We may wish to refer to credit reference agencies for assessing credit scores of customers and/or consumers.

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Your rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information Attilus has collected about you, please write to us at the following address: Privacy Officer, Attilus Services Limited, 8 Welbeck Way, London, W1G 9YL England enclosing your postal address details so that we may respond to you directly. Attilus Services Limited is entitled to charge £10 to meet compliance costs with respect to subject access rights.

You have the right to ask us not to process personal data for marketing purposes and to refuse to submit certain data items. However, you must be aware that this may prevent the processing of a sale or hold up any other transaction.

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Security of your Personal Information

We work hard to protect the security of your information during transmission by using 128 bit Secure Socket Layer (SSL) software, which encrypts information you input.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

If password access is required, passwords should be kept confidential, and it is your responsibility to maintain confidence.

Transmission of information via the internet is not completely secure, and security cannot be ultimately guaranteed. Any submission of information to Attilus is at your risk, even though, once received, strict procedures and safeguards are used in order to prevent unauthorized access.

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Links to other websites

Our site may include links to other websites that we have vetted and believe will be of interest to our customers. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, sometimes use technology to send (or "serve") the links that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices.

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Email marketing and opt-out

We will not send you marketing emails if you have opted out of receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email.

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Privacy Concerns

If you have any concern about privacy at Attilus, please e-mail a thorough description of your concern to us at service@attilus.co.uk and we will try to resolve the issue for you.

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Changes to this Privacy Policy

Attilus will occasionally update this Privacy Policy to reflect company and customer feedback. Attilus encourages you to periodically review this Policy to be informed of how Attilus is protecting your information.

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Contacting Attilus

If you have any further questions about our Privacy Policy or the data we hold about you, or you wish to ensure that the data we hold about you is accurate and kept up to date, please do not hesitate to contact us at:

Data Protection Officer, Attilus Services Limited, 8 Welbeck Way, London, W1G 9YL, England

Alternatively you can email us at: service@attilus.co.uk

This Privacy Policy is provided by Attilus Services Limited, 8 Welbeck Way, London, W1G 9YL, England

This website is owned and operated by Attilus Services Limited.

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This Privacy Notice does not affect your rights as guaranteed by the UK’s Data Protection Act 1998.